From January 1, 2016 onwards, Japanese / foreign residents in Japan, who use international money transfer services, are required to provide their Individual Number (My Number) in addition to presenting a certified document and identification documentation (ID*1)

Japanese Residents /
Foreign Residents in Japan

In addition to other ID*1 requirements, residents need to present any one of the following documents:

  • Notification Card

    1. Notification Card

  • Individual Number Card

    2. Individual Number Card (My Number Card)

  • your Individual Number

    3. Certificate of Residence with your Individual Number (My Number)

  • your Individual Number

    4. Consumer’s Copy of Money Transfer Application Form with your Individual Number (My Number). *Only for consumers who have formerly provided a document which certified the Individual Number (My Number) at the same Agent location.

The images, photos and illustrations are for illustration purposes only.


The Individual Number is not required; consumers only need to provide another form of ID*1.

All Customers' Identifications

Western Union will retain a copy of your ID*1 (not Individual Number ID)
and confirm the holder’s name, current address and date of birth.
While consumers are sending or receiving money,
they are requested to provide the valid and original photographic ID*1 issued by the Government and,
if they are Japanese residents or foreign residents in Japan, a document which certifies the Individual Number.

All Customers' Identification

The images, photos and illustrations are for illustration purposes only.

Three easy and reliable ways to send money overseas via Western Union® services

  • Send and Receive Money in Person

    You can send and receive money in person at any one of over 220 Western Union Agent locations*2 throughout Japan.


  • Send money through Seven Bank ATMs, via the internet, and on your mobile phone

    You can send money through Seven Bank 24 hours a day, 7 days a week (except during system maintenance periods), via Seven Bank ATMs, online, or on your mobile phone. You cannot pick-up money at Seven Bank. For more detail and registration, please visit www.sevenbank.co.jp/soukin/.



  • Send money through Convenience Stores

    You can send money from Famiport kiosks at FamilyMart and K Station at Circle K and Sunkus throughout Japan. The Western Union® Money TransferSM service via convenience stores is available from 9:00 to 21:00 daily (excluding service maintenance periods). You cannot pick-up money from convenience stores. For more detail and free pre-registration, please visit www.wu-moneytransfer.com.



*1 Please see the website “Restriction & Special Notes” for details about personal ID in Japan.

*2 Network data as of February 29, 2016.